A lot of people who begin using their first hosting account, or change companies, normally have questions in regards to how given tasks are done or experience obstacles when setting up various things such as e-mails, site settings, etc. That is the reason why, some web hosting companies have prepared documentation with the most popular questions and issues in order to help their clients get information quickly and easily. As a result, the support staff members can dedicate more time to actual issues that certain clients may be facing, as the solution for the smaller things will be available on the Internet and customers will be able to easily resolve them without getting in touch with the tech support staff. Having in-depth documentation is vital, especially for new customers with zero past experience, as the web hosting service entails a huge number of functions and lots of people can become confused about what to do. A good information repository can both help you execute the procedures that you need and discover how the web hosting service works as a whole.
Extensive Online Documentation in Website Hosting
All website hosting that we are offering include an elaborate knowledge base where you can find all you should know with regards to your web hosting account. Regardless of whether you aim to set up a brand new MySQL database, to redirect a domain using an .htaccess config file or to set up an e-mail address on your computer or feature phone, you can simply read our step-by-step help articles and all the info that you need will be there. When you open a particular section of your Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. If you prefer to see the full article list and get familiar with all the functions that Hepsia offers, or simply to read general info about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to encompass any difficulty that you could possibly chance upon, but if you don’t find the information that you desire, you can always touch base with us, as our help desk support staff representatives are at your service 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature comprehensive online help documentation where you will see info about all the features that our custom Hepsia Control Panel comes with, along with solutions to various questions and obstacles that you may come across. All configuration manuals offer comprehensive specifications, which goes to say that you will not need to worry about missing something in case you want to export a MySQL database, for example. The troubleshooting articles include a variety of likely reasons for specific issues and the solution for each one of them, so if you aren’t able to send emails even though you have the right SMTP server settings, for instance, you can swiftly find out what the reason for this may be and repair the problem with several clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in each single section. In case you would rather examine all help articles, you can use the Help menu, which is located in the upper right corner of the window.