Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section included in your Control Panel offers a collection of help articles and commonly asked questions. Aimed toward resolving any common problem that you may stumble upon, they are contributed by our support team of seasoned techs.

  • Top quality support service
  • Tutorial Video Clips

  • If you prefer to watch how an action is fulfilled or how an issue is solved, instead of just reading about it, check out our compilation of educational video tutorials. They cover many different topics and will help you quickly find your way around our Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 customer support service and a sixty–minute response time guarantee. Our experienced support engineers will be online 24–7–365 to attend to your inquiries and to rectify any issue that you could possibly run into. Simply submit a tech support request from the Help Center section and we will reply back to you quicker than you can say Jack Robinson.