1 hour ticket response
Our team of support engineers is committed to delivering prompt answers to all your questions. We will examine your ticket as soon as it is received and will reply back to you with a solution to your problem within maximum 1 hour after the trouble ticket submission. Actually, our average response time is twenty minutes.
A First–Rate Help Desk Service
Our technical support staff members possess big experience in the website hosting business and are knowledgeable enough to find a rapid answer to your problem. If, however, the case at hand is not within the competency of a customer service technician, the trouble ticket will be sent to a developer or admin for further assistance.
An Easy–to–Browse Help Section
To help you get a quick suggestion on how you can use a certain service, we have included a really intuitive Help Center section in your Control Panel. You can search through a rich collection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. archive or check out our instructional video tutorials.