Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our website hosting packages, which means each individual help request you post will undoubtedly be reacted to in less than 1 hour maximum. Our support company members have been taught to immediately correct any situation and to supply you with on time guidance on any problem that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any question you possibly have related to our products and services. We’ve technicians available continuously to generate instructions every time necessary. You’re able to use the ticket system or post a message at any moment, or you can grab the phone or use the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Supersonic Hosting has built–in a wide–ranging practical knowledge base into the Control Panel so you can get hold of handy step by step information whenever you want. Each section of the Control Panel has its own contextual help area showcasing a list of how–to content articles. We have also organized video lessons to ensure that you get a far better idea of the correct way to accomplish any presented procedure.