Q: What exactly does web site migration mean and what does it involve?
A: The web site migration service that we are offering is free (within a certain limit). We’ll move your website(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost data and unwanted network downtime. This is the reason why we will do all that for you for free!We’ve got competent administrators whose only job is to make sure that your site performs exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon popular applications like Joomla™ and WordPress.
Q: How much time will the website migration process take?
A: While we can’t give you a precise ETA, because there are a lot of factors, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our best to move your site within 48h, and in certain cases – within 24h (if the website content is not large).
Q: What info will I need to give to your Website Migration Department?
A: We will need the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any outage for my website?
A: Your website will work exactly like it did before with your former hosting provider. When we have finished the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If everything is working correctly, all you will have to do is modify the name server records associated with your domain. Your site will be transferred to us without any downtime.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting providers can you transfer content from?
A: Yep. We support all standard Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, since we do not provide Windows hosting services ourselves.Furthermore, we don’t support proprietary website building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.